Welcome to our Flower Delivery Dagenham Terms & Conditions. These terms outline the rules, processes, and obligations for using our online flower delivery service in Dagenham and the surrounding areas. By placing an order through our website, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase.
These Terms & Conditions apply to all transactions conducted on our website by customers located in Dagenham and its surrounding areas. The agreement stands between you (the customer) and our business for all matters relating to online flower delivery in Dagenham. No other terms will apply unless agreed by us in writing.
To purchase flowers through our Dagenham flower delivery service, customers must follow the order process detailed on our website. This process includes:
Upon placing an order, you will receive an online confirmation that your order has been received and is being processed. This confirmation does not guarantee that your order has been accepted. Order acceptance occurs when we dispatch the order and send you an email notification. We reserve the right not to accept your order for reasons including, but not limited to, payment failure, unavailability of products, or restrictions for delivery outside our covered areas.
We strive to accurately display images and descriptions of our flower arrangements for Dagenham deliveries. However, flowers and packaging may vary due to seasonal availability and the nature of fresh products. If a particular flower or colour is unavailable, we reserve the right to substitute it with a similar item of equal or greater value without prior notice. If any significant changes are required, we will notify you as soon as possible.
All orders are subject to product availability. If products are unavailable or cannot be delivered for any reason, we will inform you and provide the option of a substitute, rescheduled delivery, or a full refund.
All prices for our online Dagenham flower delivery service are displayed in Pounds Sterling (£) and include VAT unless otherwise stated. Delivery fees may apply and will be clearly stated before checkout. We reserve the right to change prices at any time, but orders already placed and accepted will be honoured at the price stated at checkout.
Payment for your online flower order must be received in full before your order is accepted and dispatched. We accept multiple payment methods, including major credit and debit cards. Payment is processed securely using trusted third-party payment providers. We do not store or have access to your full card details at any time.
If your payment method is declined or unauthorised, your order may be delayed or cancelled. You are responsible for ensuring your payment information is correct and up to date.
We deliver to all areas within Dagenham and to specified nearby locations as stated on our website. It is your responsibility to provide accurate and complete delivery information to ensure timely arrival. We cannot accept liability for late or failed delivery if the address information you provided is incorrect or incomplete.
Our delivery timescales are estimates and not guaranteed unless stated otherwise as part of a premium service. Deliveries may occasionally be delayed due to circumstances beyond our control (such as severe weather or transportation disruptions). In such cases, we will notify you and do our utmost to fulfil your order as soon as possible.
If no one is available to receive the delivery, our delivery partner will follow the instructions provided at the time of order (e.g., leaving with a neighbour or in a designated safe place). If a re-delivery is required, additional charges may apply.
You may request order amendments or cancellations in writing at any time before your order has been prepared for dispatch. Please note the following policies:
If you are not satisfied with your flower delivery for any reason (e.g., incorrect item, damaged goods, or quality concerns), please contact us immediately upon receipt. As flowers are perishable, you must notify us within 24 hours of delivery and provide photographic evidence of the issue where possible.
We will review your complaint and, if upheld, provide a suitable resolution, which may include a replacement, partial refund, or full refund depending on the individual circumstances. Please note, returns are generally not possible for perishable goods, but each complaint will be addressed in line with UK consumer protection legislation.
We strive to provide a reliable, high-quality flower delivery service across Dagenham and the surrounding areas. However, our liability to you is limited as follows:
You agree to use our Flower Delivery Dagenham service for lawful purposes only and not to submit any false, misleading, or fraudulent information. Any misuse, attempt to interfere with our systems, or breach of these terms may result in suspension or termination of your access to our services.
All content on our website, including photos, logos, designs, and text, is protected by copyright and intellectual property law. You may not reproduce, copy, or use our materials for any commercial purpose without our prior written consent.
We collect and process your personal data (such as contact details and delivery information) to fulfil your flower delivery order in accordance with UK data protection laws. For more information, please refer to our Privacy Policy published on our website.
These Terms & Conditions and any disputes arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from these terms or the supply of products to you.
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to check our website for any updates before placing a new order. Your continued use of our service indicates your acceptance of any changes.
These Terms & Conditions set out the entire agreement between you and our business for the purchase and delivery of flowers via our online service in Dagenham and the surrounding areas. If any part of these terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
If you have any questions or require clarification regarding these Terms & Conditions for Flower Delivery Dagenham, please refer to our website's contact page. Our customer service team is available to assist you with any queries relating to your online flower order, payments, cancellations, or product concerns.
Thank you for choosing our online flower delivery service. We look forward to delivering happiness to your doorsteps in Dagenham and beyond.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Dagenham, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Dagenham.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
